Who it's for
Small service businesses where the owner is usually the one doing the work, and a missed call can be a missed job.
Plumbing
Leaks, drains, water heaters and repipes. Active leaks and sewage backups flagged as urgent by default.
Stratiphone for plumbers →Heating & cooling
No-heat and no-AC calls flagged by your own rules, tune-ups and estimates captured as routine.
Stratiphone for HVAC →Electrical
Panel upgrades, EV chargers, outlets and lighting: every estimate request captured while you're on a job.
Stratiphone for electricians →Home services
Roofing, garage door, appliance repair, pest control, handyman, cleaning and landscaping.
Stratiphone for home services →Live in 3 steps, all online
No sales call and no number porting. Most businesses finish setup in about 2 minutes.
Tell it about your business
Business name (hear how the assistant will say it), hours, service area, services you do and don't offer, what counts as urgent, and where to email messages. About 2 minutes.
Forward your missed calls
Each customer gets their own dedicated Stratiphone forwarding number. Turn on “forward when busy or unanswered” with our step-by-step guides for AT&T, Verizon, T-Mobile, RingCentral, Nextiva, Spectrum, Comcast and office phone systems.
Get every missed call by email
Each message arrives right after the call, with urgent calls flagged. Check your setup, billing and settings online any time.
Start 7-day trial Check the forwarding steps for your carrier
What it does, and what it doesn't
Stratiphone takes messages. Knowing the limits up front helps you decide whether it fits your business.
What it does
- Answers in your business's name and says it's your virtual assistant
- Takes a structured message: name, callback number, service address and the problem
- Reads the callback number back so the caller can confirm it
- Flags urgent calls using the urgent rules you set
- Emails you the message right after the call
What it doesn't do
- Book appointments or check a calendar
- Transfer calls to you or anyone else
- Dispatch a technician or promise an arrival time
- Quote prices or policies you haven't given it
- Handle health information: it isn't for medical or dental offices
What it does on a call
From our own test calls on a simulated phone line with a synthetic caller voice. We're onboarding our first real businesses now.
Says up front it's a virtual assistant
It answers in your business's name and tells the caller it's your virtual assistant.
Takes a structured message
Name, callback number, service address, the problem and how urgent it is.
Reads numbers back digit by digit
So the caller can confirm the callback number. It spells back names and asks again if it didn't catch something.
Lets callers interrupt
If the caller cuts in, it stops talking and listens.
Flags urgent jobs vs. routine requests
Uses the urgent rules you set (like active leaks, no heat or power out) so urgent calls stand out in your inbox.
Keep your number
Conditional forwarding on the number you already have, to your own Stratiphone number, with an undo code to switch it off. Forwarding behavior varies by carrier and plan.
Test-call results only. Your results on real calls may differ.
Pricing
Every plan starts with a 7-day trial (card required, 30 minutes included), $0 today. The 7 days start when your Stratiphone number goes live; your selected plan bills automatically when the trial ends unless you cancel first.
$79/mo Starter (150 min) • $149/mo Pro (400 min) • 25¢/min overage on active paid plans
- 7-day trial (card required, 30 minutes included, $0 due today)
- Your own dedicated Stratiphone forwarding number
- 150 AI-answered call minutes / month included, then 25¢/min
- Instant email after every missed call, urgent calls flagged
- Text alerts: +$9/mo add-on (coming soon)
- Check setup, manage billing or cancel online any time
- Online carrier forwarding guides and support form
- 7-day trial (card required, 30 minutes included, $0 due today)
- Your own dedicated Stratiphone forwarding number
- 400 AI-answered call minutes / month included, then 25¢/min
- Instant email after every missed call, urgent calls flagged
- Text alerts with call summary and link (coming soon)
- Check setup, manage billing or cancel online any time
- Online carrier forwarding guides and support form
7-day trial (card required, 30 minutes included; hard-capped at 30 minutes, after which calls go to your voicemail). Overage of 25¢/min applies only on an active paid plan, past its included minutes. Billed via Stripe as STRATIBACK LLC* STRATIPHONE when the trial ends unless canceled. Your carrier's own charges for forwarded calls still apply. See the Terms.
Who's using it
We're onboarding our first service businesses across the U.S. now. Reviews from real customers will appear here once they've used Stratiphone and agreed to share them. We won't post made-up testimonials or numbers.
Questions
What kinds of businesses use it?
Stratiphone is built for small service businesses where the owner is usually on a job: plumbing, HVAC, electrical and other home services like roofing, garage door, appliance repair, pest control, handyman, cleaning and landscaping. It fits businesses whose callers need a message taken and a callback, not a booking. It isn't for healthcare.
Does it book appointments?
No, it takes messages. It doesn't book appointments, check your calendar, transfer calls or dispatch anyone. It tells callers the team will follow up, and emails you the message so you can call them back.
Can it text me about calls?
Coming soon. Yes, if you want. Text alerts arrive after each call with the caller’s name, a tap-to-call-back number, a short summary and a private link to the full message (the link works for 30 days). They’re included in Pro and during the trial on both plans; on Starter they’re a $9/mo add-on. Turn them on from your setup page by verifying your mobile number with a texted code, and reply STOP any time to stop them. Msg & data rates may apply. Email alerts continue either way.
Is it for medical or dental offices?
No. Stratiphone is not HIPAA compliant and can't be used for health information. We don't sign business associate agreements, and our Terms don't allow healthcare providers to use it.
Do I need a new phone number or to switch carriers?
No. You keep your existing business number and carrier. We assign your business its own dedicated Stratiphone forwarding number, and you turn on “forward when busy or unanswered” so Stratiphone only answers the calls you miss. Nothing is ported.
Will callers know it's not a person?
Yes. The greeting says it's your business's virtual assistant, and setup won't accept a greeting that leaves that out.
Which carriers and phone systems work?
Any line that supports busy / no-answer forwarding. We have guides for AT&T, Verizon, T-Mobile, RingCentral, Nextiva, Spectrum Business, Comcast Business, landlines and VoIP/PBX systems. Behavior varies by carrier and plan, so make a test call after you set it up.
How does the 7-day trial work?
Both plans start with a 7-day trial (card required, 30 minutes included) and your own dedicated forwarding number. $0 is charged at checkout, and the 7 days start when your number goes live. Your chosen plan ($79/mo Starter with 150 min or $149/mo Pro with 400 min) bills automatically when the 7 days end unless you cancel first.
What does it cost after the trial?
Starter is $79/month (includes 150 AI-answered call minutes/month) and Pro is $149/month (includes 400 AI-answered call minutes/month). On an active paid plan, AI-answered minutes past those are 25¢/minute on your monthly invoice. See Pricing.
What happens if I reach my minute limit?
During the 7-day trial, 30 AI-answered call minutes are included as a hard cap; after that, calls go to your voicemail until your paid plan starts. On an active paid plan, your assistant keeps answering past your included minutes (150 on Starter, 400 on Pro) at 25¢/minute, and we email you at 80% and 100% of your included minutes. If billing lapses (canceled or past due), calls go to your voicemail.
Can I change the greeting, hours or services later?
Yes, online any time from your setup page using your setup ID and code.
How does it handle urgent calls vs. routine requests?
You set your own urgent rules during setup (for example active leaks, no heat, or power out). Urgent calls are flagged at the top of the email subject line; for life-safety emergencies, callers are told to get to safety and call 911.
How do I cancel?
Open the Stripe billing portal directly from your setup page with your setup ID and code (or submit the support form) before your trial or billing period ends, and turn off forwarding with your carrier's cancel code.
How do I get help?
Submit a support request and we'll reply by email.
Stop sending missed calls to voicemail.
Configure your assistant online in about 2 minutes, get your own dedicated forwarding number, and start your 7-day trial.
Start 7-day trialNeed help first? Submit a support request.